Greater operational efficiency
More uptime, less downtime
Strengthened data security and protection against cyber threasts
Improved business continuity
Enhanced staff retention and workplace culture
Improved productivity
The challenge: Setting a new pace
Diabetes Victoria is a not-for-profit organisation dedicated to empowering people with diabetes.
Its leaders sought to implement a new strategy of leveraging technology to enhance and refine the organisation’s IT infrastructure. The hope was that doing so would help Diabetes Victoria deliver its mission more efficiently – and effectively.
With an increasing number of users and expanding data, the not-for-profit’s IT team was especially interested in new options for data backup processes, server management and device monitoring.
The goal? Faster operations. Stronger data security and integrity. And more efficient ways for the IT team to support other staff within the organisation.
But to do that, Diabetes Victoria needed a helping hand. And AVTech was up for the challenge.
The solution: Our 3-pronged strategy
With an eye on enhanced data security and better system reliability, we designed a comprehensive, three-product solution to help Diabetes Victoria’s IT team maximise its time and resources.
1
PROCARE MANAGED BACKUP
for robust data protection and disaster recovery –without extensive manual intervention
2
PROCARE MANAGED SERVERS
for robust data protection and disaster recovery –without extensive manual intervention
3
PROCARE MANAGED NETWORK DEVICES
for switches, routers and firewalls to automate tasks while boosting network security and stability
Moving to the ProCare Managed Backup and Disaster Recovery solutions means we can now recover lost files in minutes – not hours.
The progress: A tailored yet tried-and-tested approach
Thanks to our proven delivery model, Diabetes Victoria reaped the benefits of its new IT ecosystem within 4 weeks.
Step 1: Assessment
We consulted with Diabetes Victoria to understand its unique needs and limitations – then designed a cost-effective solution to match.
Step 2: Configuration
We customised the ProCare Managed Backup solution and proactive management systems to Diabetes Victoria’s needs.
Step 3: Deployment
We installed hardware and software components with minimal disruption to Diabetes Victoria’s daily operations.
Step 4: Testing
We tested and then optimised the new system to ensure seamless integration and maximum reliability.
Step 5: Training
We trained Diabetes Victoria staff to familiarise them with the new systems and procedures and empower them to manage the infrastructure confidently.
AVTech is a partner, not just a supplier. They understand our business and go above and beyond with their delivery. Their proactive management tool has helped our IT team stay ahead of system issues, making business more efficient and effective. Freed from boring routine maintenance, we can now focus on more interesting and rewarding work.