ProCare | Managed Backup
Protect your business from data loss and downtime with fully managed, reliable and fast-to-recover backup services.
Why unmonitored backup is a liability, not a safety net
Most organisations have backup software, but few have an employee actively managing and scheduling backups. Backup jobs are often left in the queue and fail, and retention policies drift as environments change. Recovery has not been tested because there is no scheduled process for it.
Sophisticated attacks are designed to locate and compromise backup environments before triggering encryption, ensuring recovery isn’t available when the organisation needs it most. For organisations whose backups have never been tested, that gap is not discovered until an incident happens.
If your business has not implemented a separate Microsoft 365 backup service, you are carrying more data exposure because it isn’t fully protected by the platform’s policies. While the platform retains the data, it does not provide an independent, restorable copy if your business needs to recover it.
Key benefits of AVTech’s Managed Backup services
AVTech's ProCare Managed Backup help your business avoid the risk of losing your data forever. We provide active monitoring, regular recovery testing, and defined recovery time and recovery point objectives aligned to your business continuity requirements.
Proactive Backup Monitoring
Backup jobs are proactively monitored, and alerts are investigated and remediated. Issues are addressed before they go unnoticed.
Defined Recovery Objectives
Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are established upfront and aligned to each organisation's business continuity requirements. Your team has clear, documented expectations of what recovery looks like before an incident occurs.
Microsoft 365 Data Protection
Exchange Online, SharePoint, OneDrive, and Teams data is backed up independently of Microsoft's native retention policies, providing a restorable copy that native platform retention alone does not guarantee.
Reduce Recovery Cost
Avoid costly recovery consultants and lengthy testing. We deliver efficient backup management that saves time, reduces complexity and boosts operational efficiency.
Compliance Documentation
AVTech's managed backup services generate the reporting and audit trail needed to support Essential Eight assessments, cyber insurance renewals, and external reviews, confirming backup integrity, test results, and offsite storage status.
Key features of our Managed Backup-as-a-service
AVTech’s managed backup and disaster recovery services generates the documented evidence that Essential Eight assessments and cyber insurance reviews require, confirming that backups are not only running but also verified as restorable, stored offsite, and protected from compromise.
Continuous monitoring of backup job health across all covered systems, with alerts triaged by AVTech engineers, not left in a queue for the next business day.
Comprehensive coverage across on-premise servers, endpoints, and Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams under a single backup managed service.
Regular recovery tasks are conducted on a defined schedule. Results are documented and accessible for audit, compliance review and internal governance reporting.
Backup data is stored offsite in immutable cloud storage. It is protected against deletion, encryption, and modification by an attacker who has compromised the primary environment.
Structured reporting covers backup job status, recovery test results, retention compliance and offsite storage confirmation. These are formatted to support cyber insurance reviews and external audits.
ProCare Managed Backup integrates with AVTech's broader managed services framework, providing unified visibility and oversight across backup, network, firewall, and IT management through a single, accountable partner.
Our partner
We foster strong, long-term relationships with leading technology partners.
"AVTech is a partner, not just a supplier. They understand our business and go above and beyond with their delivery. Their proactive management tool has helped our IT team stay ahead of system issues, making business more efficient and effective. Freed from boring routine maintenance, we can now focus on more interesting and rewarding work."
Managed Backup As part of a broader Managed Services strategy
A Managed Backup service is most effective when it is integrated into your organisation’s broader IT and security environment, not operating as a standalone tool that nobody is actively overseeing.
AVTech’s Managed Backup services are delivered as part of AVTech's broader ProCare Managed Services framework, giving organisations a single, coordinated model for backup, network, firewall, and IT management rather than a standalone tool.
Integrated Management Under a Single Point of Accountability
AVTech's ProCare Managed Backup is delivered within our ProCare managed services framework, giving organisations a single point of accountability across backup, network, desktop, and firewall management. When an issue is identified in the backup environment, it is assessed in the context of the wider IT picture, not handled in isolation.
Managed Backup As part of a broader Managed Services strategy
A Managed Backup service is most effective when it is integrated into your organisation’s broader IT and security environment, not operating as a standalone tool that nobody is actively overseeing.
AVTech’s Managed Backup services are delivered as part of AVTech's broader ProCare Managed Services framework, giving organisations a single, coordinated model for backup, network, firewall, and IT management rather than a standalone tool.
Locally Based, Fast-Response Support with Real Context
AVTech's locally based team provides accountable, fast-response support with engineers who understand your organisation's environment and can act without delays of re-establishing context. For mid-market organisations without a dedicated recovery capability in-house, this is the practical difference between managed data backup services and a self-service backup tool.
Managed Backup As part of a broader Managed Services strategy
A Managed Backup service is most effective when it is integrated into your organisation’s broader IT and security environment, not operating as a standalone tool that nobody is actively overseeing.
AVTech’s Managed Backup services are delivered as part of AVTech's broader ProCare Managed Services framework, giving organisations a single, coordinated model for backup, network, firewall, and IT management rather than a standalone tool.
30+ Years of Tailored Backup Strategies Across Regulated Industries
AVTech has over 30 years of experience supporting Australian organisations across a wide range of industries and infrastructure environments, including highly regulated sectors. Our team brings specialist expertise to design a tailored backup strategy that reflects the actual shape of each organisation's data, across servers, endpoints, and cloud platforms, not generic configuration and passive monitoring.
Managed Backup As part of a broader Managed Services strategy
A Managed Backup service is most effective when it is integrated into your organisation’s broader IT and security environment, not operating as a standalone tool that nobody is actively overseeing.
AVTech’s Managed Backup services are delivered as part of AVTech's broader ProCare Managed Services framework, giving organisations a single, coordinated model for backup, network, firewall, and IT management rather than a standalone tool.
Holistic Cybersecurity Controls for Comprehensive Data Protection
For organisations seeking to strengthen their broader security posture alongside their data backup services, AVTech's managed firewall service provides the perimeter protection capability that complements a well-governed backup environment.
Ready to get started?
Speak with us today to learn how ProCare Managed Backup can protect your data, minimise downtime and support fast, stress-free recovery when it matters most.
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