ProCare | Managed Firewall
Secure your perimeter with expert managed next generation firewall service built to detect, block, and mitigate advanced threats.
Managed Firewall services: Because a firewall is only as strong as its configuration
A firewall that is not actively managed creates a false sense of security. Many organisations deploy a firewall, consider the requirement met, and move on, leaving behind a slow accumulation of risk: outdated firewall rules, unpatched firmware, and policy exceptions that have outlasted original circumstances. The device appears to do its job until the gap is exploited.
AVTech’s managed firewall services turn your firewall into a security control that works by reviewing and maintaining the configuration on a defined cycle, auditing firewall rules and removing redundant entries, patching firmware on time and tracking policy exceptions.
For IT teams carrying various responsibilities, firewalls are often deployed and left unmanaged. The expertise required to manage a modern firewall correctly and the time required to do so consistently are difficult to sustain internally alongside everything else. AVTech's managed firewall service takes ownership of that responsibility, so internal teams are not left managing a security-critical device at the margins of their capacity.
AVTech's firewall management service is delivered as part of the ProCare Managed Services framework, enabling organisations to manage firewall oversight within a coordinated, fixed-fee IT management model.
Firewall management for multi-site and hybrid Australian environments
AVTech's managed firewall services extend across the full environment, multiple sites, mixed appliance generations, and varying vendor configurations without requiring a separate arrangement for each location.
Stronger Network Perimeter Defence
Next-generation firewall platforms operate at a more sophisticated level than the firewall hardware that defined perimeter security for decades.
A traditional firewall running without advanced threat protection filters traffic based on IP address, port, and protocol. It has no visibility into what the application is actually doing, what the payload contains, or whether the behaviour is malicious.
Gain Instant Access to Security Experts
Misconfiguring your firewall capabilities reduces effectiveness and can introduce new exposure. Managing firewalls and network security at this level requires specialist knowledge that most in-house IT teams may not have.
You gain access to certified professionals who manage, tune and update your firewall, delivering high-end security outcomes without internal resourcing pressure.
Consistent Policy Enforcement and Risk Mitigation
AVTech acts as a single, accountable firewall partner with visibility across all sites and environments. In practice, this means consistent policy enforcement across locations.
Changes are managed through a defined process, exceptions are documented and reviewed, and there is a clear escalation channel when something requires attention.
Operational Simplicity
Organisations are not left coordinating between multiple vendors or attempting to maintain a secure network across disparate environments.
Next-generation firewall management with continuous threat visibility
Managing firewall infrastructure across multiple sites, remote workforces, and cloud environments is complex without a structured approach.
A misconfigured policy at one site, an unreviewed exception at another, and a remote access configuration that has drifted from the intended standard increase gaps in the organisation’s security posture. In practice, this means consistent policy enforcement across locations.
Here are our Managed Firewall capabilties to overcome these situations:
Next-generation platforms inspect traffic at the application layer, identifying and controlling specific applications regardless of the port they use. They integrate intrusion prevention, DNS filtering, and SSL decryption, enabling far greater visibility into what is accessing the network.
AVTech’s managed next-generation service monitors firewalls continuously, sends out automated alerts triggered by threat level, and escalates them to engineers to investigate and resolve during business hours.
Firewall management services also generate the event logs and alert records that compliance processes require.
For organisations subjected to Essential Eight assessment, cyber insurance review, or external audit, AVTech provides documented evidence that the firewall environment is actively monitored and maintained, in a format suitable for both technical and executive stakeholders.
We take full responsibility for firmware upgrades and critical security patching, closing known vulnerabilities quickly to ensure your firewall stays current, compliant, and resilient to new threat vectors.
If your organisation needs wider security coverage beyond the firewall perimeter, our cybersecurity services provide manged detection and response, identity and access management, and awareness training capabilities.
Our partner
We foster strong, long-term relationships with leading technology partners.
Strengthen your network defences today
Contact our security specialists to discuss how our managed firewall services can help you reduce risk, improve visibility, and secure your perimeter.
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